Effective date: January 1, 2026
By accessing or using the website at woburndeckandfence.com, or by engaging Woburn Deck & Fence ("we," "us," or "our") to perform services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or engage our services. These terms apply to all visitors to our website and to all customers who enter into a service agreement with us.
Woburn Deck & Fence provides residential deck construction, deck repair, fence installation, and related outdoor structure services in the greater Woburn, MA area. Information on our website describes our services in general terms. The specific scope of work for any project is defined in a written proposal or contract signed by both parties before work begins.
We reserve the right to decline any project request at our discretion. Website content is for informational purposes only and does not constitute a binding offer or contract.
Free on-site estimates are provided without obligation. An estimate is a good-faith approximation of cost based on information available at the time it is prepared. Estimates are not binding contracts. Final pricing is established in a written proposal or contract.
Prices may change if site conditions discovered after work begins differ materially from what was known at the time of the estimate, or if you request changes to the scope of work. We will inform you of any such changes and obtain your approval before proceeding with additional work. We do not add charges to the agreed price without your written or verbal authorization.
Project start dates are estimates subject to weather, permit approval timelines, and material availability. We are not liable for delays caused by weather, municipal permit offices, supply chain disruptions, or other circumstances beyond our control.
If you need to cancel or postpone a scheduled project, please notify us as soon as possible. Cancellation terms - including any deposit refund or forfeiture provisions - are specified in the written contract for your project. If no written contract has been signed, no cancellation fee applies.
Payment terms are established in the written contract for each project. A deposit may be required before work begins. The remaining balance is typically due upon completion of the project unless otherwise agreed in writing. Invoices not paid within the timeframe specified in the contract may be subject to late fees as described in that agreement.
If payment is not received within 30 days of the due date, we reserve the right to pursue collection through lawful means, including but not limited to filing a mechanics lien on the property where work was performed, to the extent permitted by Massachusetts law.
Where required by local building codes, we will obtain the necessary building permits on your behalf before work begins. Permit fees are typically passed through to the customer at cost and will be itemized in your proposal. You agree to allow reasonable access to your property for required inspections by municipal building inspectors.
You represent that you have the right to authorize work on the property where services are to be performed. If your property is subject to HOA rules, deed restrictions, or any other third-party approvals, it is your responsibility to obtain those approvals before work begins.
Any warranty on workmanship is described in the written contract for your project. Manufacturer warranties on materials - such as composite decking or railing components - are provided by the manufacturer and are separate from our workmanship warranty. We will assist you in understanding and filing manufacturer warranty claims, but we are not responsible for honoring manufacturer warranties.
We make no warranties, express or implied, beyond those stated in your written contract. Our website content is provided "as is" for informational purposes only. We do not warrant that website content is complete, accurate, or current.
To the maximum extent permitted by applicable law, Woburn Deck & Fence is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website, reliance on website content, or from any project we perform. Our total liability for any claim related to a project is limited to the amount you paid us for that project.
Nothing in these terms limits liability for personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
All content on this website - including text, images, logos, and design elements - is owned by Woburn Deck & Fence or used with permission. You may not reproduce, copy, or distribute any website content without our written permission.
We prefer to resolve any disputes directly and informally. If you have a concern about our work or a charge, please contact us first at quotes@woburndeckandfence.com or by phone at (781) 404-8990. We will make a good-faith effort to resolve it promptly.
If informal resolution is not possible, disputes shall be resolved through binding arbitration in Massachusetts, unless applicable law requires otherwise. Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.
These Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought in the state or federal courts located in Massachusetts.
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms. Terms in effect at the time a written contract is signed govern that contract and are not affected by later changes to this page.
If you have questions about these Terms and Conditions, contact us: